01200 898990 hello@valleyts.co.uk
IT Support

Fast, reliable IT support when you need it

On-site technical support for homes and businesses across Lancashire. We diagnose and fix problems quickly so you can get back to what matters.

Residential pricing
£ 55 /hour
Inclusive of callout within 15 miles
  • No fix, no fee guarantee
  • Same-day availability
  • Evening appointments available
Book a callout

What we can help with

Common issues we resolve for our customers

Slow or unresponsive computers

Diagnosis, cleanup, upgrades, and optimisation to get your PC running properly again.

Network & internet problems

WiFi dropouts, slow speeds, connection issues, and router configuration.

Virus & malware removal

Full system scans, infection removal, and security software setup.

Printer & peripheral setup

Installation, driver issues, network printing, and troubleshooting.

Data backup & recovery

Recover lost files, set up backup solutions, and migrate data to new devices.

Email & software issues

Email configuration, software installation, and application troubleshooting.

IT support for your business

We work with small and medium businesses across Lancashire, providing the same fast, reliable support with flexible arrangements to suit your needs.

  • Ad-hoc callouts or regular support contracts
  • Multi-site support available
  • Server and network support
  • Priority response for contract customers
Enquire about business support

Tailored to your business

We'll discuss your requirements and provide a quote based on the level of support you need. No one-size-fits-all packages.

Simple, transparent pricing

No hidden fees or surprise charges

Residential

Home users and personal devices

£ 55 /hour
  • Free callout within 15 miles of Clitheroe
  • £20 callout fee outside 15 miles
  • No fix, no fee guarantee
  • Evening & weekend appointments
Book a callout

Business

Commercial and business clients

Custom
  • Ad-hoc or contract options
  • Volume discounts available
  • Priority response times
  • Dedicated account management
Get a quote

Areas we cover

On-site support within 15 miles of Clitheroe

Clitheroe
Whalley
Longridge
Ribble Valley
Blackburn
Accrington
Great Harwood
Burnley
Nelson
Colne
Padiham
Preston
Chorley

Outside these areas? We can still help, a £20 callout fee applies for locations beyond 15 miles.

How it works

1

Get in touch

Call us or send a message describing the problem. We'll give you an idea of what's involved.

2

We visit

We'll arrange a convenient time to visit. Most callouts are completed within 24-48 hours.

3

Problem solved

We diagnose and fix the issue on-site. You only pay for the time it takes.

Need IT support?

Give us a call to discuss your issue or book a callout.